1. General

•Urban Freex sells apparel and fashion products through online and offline channels.

•By placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.

•Urban Freex reserves the right to update or modify these terms at any time without prior notice.

2. Product Information

•We make every effort to display product colours, images, and details accurately.

•Slight variations in colour or texture may occur due to lighting, screen resolution, or manufacturing differences.

•Product availability is subject to stock.

3. Pricing & Payments

•All prices are listed in Indian Rupees (INR).

•Prices are subject to change without prior notice.

•Payments can be made through online payment methods or Cash on Delivery (COD), where available.

4. Order Confirmation

•Orders are confirmed only after successful payment or COD verification.

•Urban Freex reserves the right to cancel any order due to stock unavailability, pricing errors, or suspicious activity.

5. Shipping & Delivery

•Delivery timelines are estimated and may vary based on location and courier service.

•Urban Freex is not responsible for delays caused by courier partners, natural conditions, or incorrect address details provided by the customer.

6. Exchange Policy

•No Returns. Exchange Only.

•Exchange requests must be raised within 3 days of delivery.

•Products must be unused, unwashed, and returned with original tags and packaging.

•Courier charges for exchange will be borne by the customer unless the issue is due to our mistake or a manufacturing defect.

•Exchange is subject to stock availability.

7. Cancellations

•Orders once shipped cannot be cancelled.

•Cancellation requests must be raised before the order is dispatched.

8. Customer Responsibility

•Customers must provide accurate contact and delivery details.

•Urban Freex is not responsible for delivery failure due to incorrect information or COD rejection.

9. Intellectual Property

•All content on the Urban Freex website and social media, including images, logos, text, and designs, are the property of Urban Freex.

•Unauthorized use or reproduction is strictly prohibited.

10. Limitation of Liability

•Urban Freex shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

11. Governing Law

•These Terms & Conditions are governed by the laws of India.

•Any disputes shall be subject to the jurisdiction of Tamil Nadu courts.

12. Contact Information

For any questions or concerns, please contact:

Urban Freex

Phone / WhatsApp: +91 93429 97959

Website: www.urbanfreex.in
Mail – urbanfreexonline@gmail.com